With many decades of experience in the drugstore business, we know that customer satisfaction is the key to longevity. We are still here, expanding into new markets, and we have never forgotten this important fact: our customers are our business.
Quality of our products
River Pharmacy only uses medication from multi-national and established manufacturing companies. We have representatives literally travel around the planet, meeting with pharmacists and dispensing facilities, to research and ensure the quality and availability of our products we supply to you.
Accuracy of your prescriptions
By using our secure online server, you choose exactly what drugs, in the quantity you require, directly from our product database. This helps our licensed pharmacists serve you better.
If there is any problem with your order, contact us immediately and we will correct the issue.
Expediency in processing your orders
We guarantee that our products are top quality and will be processed promptly. If there are no problems with your order (correct customer, billing, and shipping information, for example), orders are usually processed and shipped within 24 to 48 hours. After that, the only time you need to wait is the time to ship it (including any delays that may occur at some international borders).
Please contact us immediately if you have not received your medication after 30 days of placing your order. We will either reship or fully refund your payment in case of lost or misplaced shipments.
We know that some of our products are very personal, while others are quite common and generic. All of our products are shipped directly to your home in standard, discreet packaging for your privacy and peace of mind.
No hidden fees
The final shipping price quoted on the web site when you place your order is the price you pay in U.S. dollars. There are no hidden processing, dispensing, or handling fees. Any currency conversion rates will be applied by your credit card and are not part of our prices. Whether you order online or by phone, the final cost we quote will be the same.
We routinely monitor prices of our competitors to ensure that we can offer the best price possible. We know how easy it is for you to price check internationally. We do it ourselves to help ensure we are competitive at all times, giving you the best value we can.