Shipping and Tracking

Tracking Your Order

A tracking number is assigned to packages destined for countries that have automated tracking information online. To track your order, just log in to your River Pharmacy account, go to the My Account home page, and look for your order under the heading Active Orders. Click the order's Current Status link to view the associated status and tracking information.

Please note that it can take up to five days to receive your tracking number. If you have any questions or concerns, please do not hesitate to contact us.

Shipping Prices

As you shop at River Pharmacy and add items to your cart, we keep track of your order so that we can give you the best shipping rates possible. Once you have started the checkout process, we will calculate world-wide shipping to your door based on the following information.

These shipping prices are in effect as of February 18, 2010.

Subtotal Amount	Shipping Charges
$0 - $99.99	$24.99
$100.00 - $139.99	$19.99
$140.00 - $159.99	$9.99
$160.00 and Over	Free

Estimated Shipping Times

We monitor shipping times and try to give the best real-world estimates. Please understand that these are guidelines and delivery times may be affected by factors beyond our control, such as international border delays, regional events, seasonal mail volume fluctuations and holidays.

Please note we ship by Express Mail Service. This means that we cannot easily ship to a post office box. If you are in an area with only P.O. box mail access, please contact us before placing your first order so we can make arrangements with our shipping department to best serve you.

Our estimated shipping times are about 14 - 21 business days to all countries except where noted below.

Special Shipping and Tracking Notices

Country	Shipping Availability
Austria	Shipping to Austria is NOT available
Belgium	Shipping to Belgium is NOT available
Canada	Shipping to CANADA is NOT available at this time.
Switzerland	Shipping to Switzerland is NOT available
Chile	Shipping to Chile is NOT AVAILABLE at this time
Colombia	Shipping to Columbia is NOT AVAILABLE at this time
Costa Rica	Shipping to Costa Rica is NOT AVAILABLE
Cyprus	Shipping To Cyprus is NOT available at this time
Czech Republic	Shipping to Czech Republic is NOT available
Germany	Shipping to Germany is NOT available
Denmark	Shipping to Denmark is NOT available
Ecuador	Shipping to Ecuador is NOT AVAILABLE at this time
Estonia	Shipping to Estonia is NOT available
Spain	Shipping to Spain is NOT available at this time
Finland	Shipping to Finland is NOT available
France	Shipping to France is NOT available at this time.
Gibraltar	Shipping to Gilbraltar is NOT available
Greece	Shipping to Greece is NOT available.
Hong Kong	Shipping to HONG KONG is NOT AVAILABLE at this time
Croatia	Shipping to Crotia is NOT AVAILABLE at this time
Hungary	Shipping to Hungary is NOT available at this time.
Ireland	Shipping to IRELAND is NOT available
Israel	Shipping to Israel is NOT available at this time
India	Shipping to India is NOT available
Iran Islamic Republic of	Shipping to Iran is NOT available
Iceland	Shipping to Iceland NOT AVAILABLE at this time
Italy	Shipping to Italy is NOT available
Korea Democratic People's Republic of	Shipping to North Korea is NOT available at this time.
Korea Republic of	Shipping to South Korea is NOT available at this time.
Lithuania	Shipping to Lithuania is NOT available
Luxembourg	Shipping to Luxembourg is NOT available
Macedonia	Shipping to Republic of Macedonia is NOT available
Macao	Shipping to Macau, SAR China is NOT available
Malta	Shipping to MALTA is NOT Available at this time
Malawi	Shipping to Malawi is NOT available
Mexico	Shipping to Mexico is NOT available
Namibia	Shipping to Nambia is NOT available
Niger	Shipping to Niger NOT AVAILABLE at this time
Nigeria	Shipping to Nigeria is NOT available
Nicaragua	Shipping to Nicaragua is NOT available
Netherlands	Shipping to Netherlands is NOT available
Norway	Shipping to Norway is NOT available
Peru	Shipping to Peru is NOT available at this time
Pakistan	Shipping to PAKISTAN is NOT available
Poland	Shipping to Poland is NOT available
Portugal	Shipping to PORTUGAL is NOT available
Saudi Arabia	Shipping to Saudi Arabia is NOT available at this time.
Sweden	Shipping to Sweden is NOT available
Slovakia	Shipping to Slovakia is NOT available
Thailand	Shipping to Thailand is NOT available
Trinidad and Tobago	Shipping To Trinidad and Tobago is NOT available
Vietnam	Shipping to Vietnam is NOT AVAILABLE at this time
South Africa	Shipping to South Africa is NOT available